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Shipping
What it costs, how long it takes, and why the wait is longer than you might expect.
Last updated 20 July 2026
Where we ship
We ship to the United States only. That includes all 50 states.
We do not ship internationally yet. If you place an order with an address outside the United States, we will cancel it and refund you in full.
What it costs
Free United States shipping over $75.00, $6.00 flat under that.
Spend $75 or more and shipping is free. Under $75, shipping is a flat $6, however many pairs are in the bag. The rate is calculated on your order total after any discount, and you will see it in the cart before you pay.
How long it takes
Two stages, and it is worth reading both. We take 1 to 3 business days to process and dispatch your order. Delivery then takes 2 to 4 weeks.
So plan for 2 to 4 weeks from the day you order, plus the processing time at the start. If you need shoes for a specific date, order well ahead of it. We cannot rush an order, and there is no express option.
Here is the honest reason it is slow. Our shoes are imported and ship directly from our supplier overseas. We do not hold stock and we do not run a warehouse, so there is no shelf here for your pair to come off. That is a real international journey, which is why we quote weeks where a domestic store quotes days. We would rather tell you that up front than surprise you at day ten.
Why is it 2 to 4 weeks and not a few days?
Because the pair is not in the country when you order it. Domestic stores buy stock in bulk, hold it in a warehouse, and post it to you the next morning. We buy each pair as you order it and it travels from our supplier, through customs, into the domestic postal network, and then to your door. Each of those steps is measured in days, not hours.
Can I pay to make it faster?
No. There is no express or priority option, because the slow part is the international leg and paying more does not shorten it. Anyone offering you a two-day version of this route is not being straight with you.
Tracking
We email you a tracking number as soon as the carrier gives us one. Not every shipment gets one, and we will not invent a number we do not have.
Expect the link to look broken at first. On international shipments, tracking often takes several days to start showing scans, and it can sit on the same status for a stretch while the parcel is in transit or clearing customs. A quiet tracking page is normal. It usually does not mean your order is lost.
If tracking has not moved at all and you are past 2 to 4 weeks from your order date, that is worth an email. See below.
If something goes wrong
If your order arrives damaged, faulty, or is simply not what you ordered, we will sort it out. Report it quickly and send photos.
Read the returns policy before you order. It is short, and it is stricter than you may be used to: returns cover defective and incorrect items only, not change of mind or fit.